Fixing Your Privacy Settings

If your privacy settings are set to public and we have still flagged your account flagged as "Private", this will be due to current issues on PlayStation Network. This will resolve itself automatically the next time you are scanned after PlayStation have fixed the problems at their end.

To register an account and to track your trophies properly on TrueTrophies, we need to be able to see your PlayStation gaming history.

If you cannot register, or your trophies are not being scanned, it is likely we cannot see these and your privacy settings need changing.

Go to the PlayStation Privacy Settings page
Click on the "Gaming | Media" section
Change "Gaming History" to "Anyone" and click "Save"
Request a scan on TrueTrophies