Bug Reports Forum

Found something that doesn't work right? Let us know and we'll fix it

Trophies Syncing but not Showing on Profile.

AuthorMessage
Tsakura
318,906
Tsakura
Posted on 30 September 17 at 23:03
I can Sync my Trophies and the Number goes up. But they will not show up on profile.



Tsakura
PhillXVII
519,005
PhillXVII
Posted on 01 October 17 at 16:00
I wrote it in another thread but i have the same Problem.
Im glad that im not the only one.
GAMERJET
431,338
GAMERJET
Posted on 01 October 17 at 23:53
Tsakura said:
I can Sync my Trophies and the Number goes up. But they will not show up on profile.



Tsakura
PhillXVII said:
I wrote it in another thread but i have the same Problem.
Im glad that im not the only one.
I have tried to update both of your accounts. Unfortunately, the scanners are unable to access the data on both of your accounts specifically. While your accounts/trophies are not set to private, the data being received from Sony's trophy data is saying otherwise.

Our developers will have to look into for a solution.
TT Administrator and Moderator - https://www.truetrophies.com/stafflist.aspx
PhillXVII
519,005
PhillXVII
Posted on 02 October 17 at 00:27
Thank you for the reply. Hope the Techs can fix the Problem.
Tsakura
318,906
Tsakura
Posted on 03 October 17 at 04:20
Take a look also at "Save the Ninja Clan" that's when Mine started. Thank you so much for looking into it.
PhillXVII
519,005
PhillXVII
Posted on 05 October 17 at 00:16
Anything new?
Tsakura
318,906
Tsakura
Posted on 09 October 17 at 21:32
My Trophies are working now on my.playstation again. Now I just need to get them to sync here.
PhillXVII
519,005
PhillXVII
Posted on 12 October 17 at 01:46
Can it take that long to fix the problem?
A update on the matter would be nice. cry
GAMERJET
431,338
GAMERJET
Posted on 13 October 17 at 04:53
PhillXVII said:
Can it take that long to fix the problem?
A update on the matter would be nice. cry
A solution has not been found at this time unfortunately.
TT Administrator and Moderator - https://www.truetrophies.com/stafflist.aspx
Tsakura
318,906
Tsakura
Posted on 13 October 17 at 19:20
I've been talking with Sony, and they had to send it up higher. Sadly still have the problem.
PhillXVII
519,005
PhillXVII
Posted on 20 October 17 at 05:23, Edited on 20 October 17 at 07:37 by PhillXVII
Still no progress on the matter?
PhillXVII
519,005
PhillXVII
Posted on 26 October 17 at 00:27
Tried to put us on the Free Scanners?

Im so sick of this Situation.
GAMERJET
431,338
GAMERJET
Posted on 26 October 17 at 03:14
PhillXVII said:
Tried to put us on the Free Scanners?

Im so sick of this Situation.
Unfortunately, it's not a specific scanner issue. Something in the data being received from Sony is causing the issue and it's only impacting certain accounts. The developers will continue to look for a possible solution.
TT Administrator and Moderator - https://www.truetrophies.com/stafflist.aspx
Tsakura
318,906
Tsakura
Posted on 27 October 17 at 01:38
thank you
PhillXVII
519,005
PhillXVII
Posted on 12 November 17 at 15:38
Oh boy.......cry
PhillXVII
519,005
PhillXVII
Posted on 16 November 17 at 06:01
I hope this is fixed until the Community Challenge in December.
I loved the ABC Challenge.
Pipsqweek
279,723
Pipsqweek
Posted on 16 November 17 at 12:19
Just out of curiosity, were either of you (PhillXVII or Tsakura) involved in the Firmware 5.0 Beta?
PhillXVII
519,005
PhillXVII
Posted on 16 November 17 at 17:55
No.
PhillXVII
519,005
PhillXVII
Posted on 25 November 17 at 16:55
Wow. Looked on the Pro Scanner Feed and now it seems everbody has the Problem. Ah Schadenfreude.
SDB--1982
370,491
SDB--1982
Posted on 01 December 17 at 14:41
The website has added my PS4 trophies earned but not my PS3 it now shows my 928 day streak has ended when it has not
Want to join in the discussion? Please log in or Register For Free to comment.