Bug Reports

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Trophies Syncing but not Showing on Profile.

  • TsakuraTsakura720,842
    Posted on 30 September 17 at 23:03
    I can Sync my Trophies and the Number goes up. But they will not show up on profile.



    Tsakura
  • PhillXVIIPhillXVII1,844,720
    Posted on 01 October 17 at 16:00
    I wrote it in another thread but i have the same Problem.
    Im glad that im not the only one.
  • GAMERJETGAMERJET577,115
    Posted on 01 October 17 at 23:53
    Tsakura said:
    I can Sync my Trophies and the Number goes up. But they will not show up on profile.



    Tsakura
    PhillXVII said:
    I wrote it in another thread but i have the same Problem.
    Im glad that im not the only one.
    I have tried to update both of your accounts. Unfortunately, the scanners are unable to access the data on both of your accounts specifically. While your accounts/trophies are not set to private, the data being received from Sony's trophy data is saying otherwise.

    Our developers will have to look into for a solution.
    TT Administrator and Moderator - https://www.truetrophies.com/stafflist.aspx
  • PhillXVIIPhillXVII1,844,720
    Posted on 02 October 17 at 00:27
    Thank you for the reply. Hope the Techs can fix the Problem.
  • TsakuraTsakura720,842
    Posted on 03 October 17 at 04:20
    Take a look also at "Save the Ninja Clan" that's when Mine started. Thank you so much for looking into it.
  • PhillXVIIPhillXVII1,844,720
    Posted on 05 October 17 at 00:16
    Anything new?
  • TsakuraTsakura720,842
    Posted on 09 October 17 at 21:32
    My Trophies are working now on my.playstation again. Now I just need to get them to sync here.
  • PhillXVIIPhillXVII1,844,720
    Posted on 12 October 17 at 01:46
    Can it take that long to fix the problem?
    A update on the matter would be nice. cry
  • GAMERJETGAMERJET577,115
    Posted on 13 October 17 at 04:53
    PhillXVII said:
    Can it take that long to fix the problem?
    A update on the matter would be nice. cry
    A solution has not been found at this time unfortunately.
    TT Administrator and Moderator - https://www.truetrophies.com/stafflist.aspx
  • TsakuraTsakura720,842
    Posted on 13 October 17 at 19:20
    I've been talking with Sony, and they had to send it up higher. Sadly still have the problem.
  • PhillXVIIPhillXVII1,844,720
    Posted on 20 October 17 at 05:23, Edited on 20 October 17 at 07:37 by PhillXVII
    Still no progress on the matter?
  • PhillXVIIPhillXVII1,844,720
    Posted on 26 October 17 at 00:27
    Tried to put us on the Free Scanners?

    Im so sick of this Situation.
  • GAMERJETGAMERJET577,115
    Posted on 26 October 17 at 03:14
    PhillXVII said:
    Tried to put us on the Free Scanners?

    Im so sick of this Situation.
    Unfortunately, it's not a specific scanner issue. Something in the data being received from Sony is causing the issue and it's only impacting certain accounts. The developers will continue to look for a possible solution.
    TT Administrator and Moderator - https://www.truetrophies.com/stafflist.aspx
  • TsakuraTsakura720,842
    Posted on 27 October 17 at 01:38
    thank you
  • PhillXVIIPhillXVII1,844,720
    Posted on 12 November 17 at 15:38
    Oh boy.......cry
  • PhillXVIIPhillXVII1,844,720
    Posted on 16 November 17 at 06:01
    I hope this is fixed until the Community Challenge in December.
    I loved the ABC Challenge.
  • PipsqweekPipsqweek1,985,647
    Posted on 16 November 17 at 12:19
    Just out of curiosity, were either of you (PhillXVII or Tsakura) involved in the Firmware 5.0 Beta?
  • PhillXVIIPhillXVII1,844,720
    Posted on 16 November 17 at 17:55
    No.
  • PhillXVIIPhillXVII1,844,720
    Posted on 25 November 17 at 16:55
    Wow. Looked on the Pro Scanner Feed and now it seems everbody has the Problem. Ah Schadenfreude.
  • SDB--1982SDB--19821,466,173
    Posted on 01 December 17 at 14:41
    The website has added my PS4 trophies earned but not my PS3 it now shows my 928 day streak has ended when it has not
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