Bug Reports

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Malfunctioning Scanners

  • Posted on 31 January 20 at 01:53Permalink
    The scanner is failing to scan my games, even though my psn profile is on public
  • GAMERJETGAMERJET479,938
    Posted on 31 January 20 at 06:16Permalink
    juancarytal said:
    The scanner is failing to scan my games, even though my psn profile is on public
    Your trophies have been updated.
    True Trophies Senior Moderator - https://www.truetrophies.com/stafflist.aspx
  • thomazgrthomazgr562,126
    Posted on 31 January 20 at 21:37Permalink
    I am new to TrueTrophies

    the scan is not working only 17 games are marked as complete should've be more than 300 completed.

    My psn trophies are all plublic.
  • KodingKoding190,186
    Posted on 01 February 20 at 01:42Permalink
    thomazgr said:
    I am new to TrueTrophies

    the scan is not working only 17 games are marked as complete should've be more than 300 completed.

    My psn trophies are all plublic.
    Yeah, something definitely isn't right. I've alerted the devs and they will look into as soon as they can.
    66 LEGO game completions on 6 different platforms across TA, TT, and TSA! Over 3,800 achievements and trophies earned in LEGO games!
  • KodingKoding190,186
    Posted on 03 February 20 at 13:51Permalink
    thomazgr said:
    the scan is not working only 17 games are marked as complete should've be more than 300 completed.
    The devs figured out what was wrong and everything looks OK now.
    66 LEGO game completions on 6 different platforms across TA, TT, and TSA! Over 3,800 achievements and trophies earned in LEGO games!
  • ikemenziikemenzi3,375,440
    Posted on 18 March 20 at 02:42Permalink
    The scanner is failing for 4 months.

    Updated successfully on other trophy tracking sites.
    https://www.exophase.com/user/ikemenzi/

    I'm playing the 7,900+ games.
    But the site stops at 7,528.

    Can you improve?
  • Posted on 19 March 20 at 16:35Permalink
    Hello ikemenzi,
    This has now been resolved. 354 games added since the last scan. toast
  • ikemenziikemenzi3,375,440
    Posted on 24 March 20 at 04:45Permalink
    Shadow_Kisuragi said:
    Hello ikemenzi,
    This has now been resolved. 354 games added since the last scan. toast
    Hello Shadow_Kisuragi,
    Thank you for your support.
    However, it has not been updated successfully since then.
    Is it possible to solve forever?
  • Posted on 24 March 20 at 12:52Permalink
    ikemenzi said:
    Shadow_Kisuragi said:
    Hello ikemenzi,
    This has now been resolved. 354 games added since the last scan. toast
    Hello Shadow_Kisuragi,
    Thank you for your support.
    However, it has not been updated successfully since then.
    Is it possible to solve forever?
    The development team is looking into what happened with this. I'll let you know once we've determined the issue.
  • Posted on 24 March 20 at 16:27Permalink
    Shadow_Kisuragi said:
    ikemenzi said:
    Shadow_Kisuragi said:
    Hello ikemenzi,
    This has now been resolved. 354 games added since the last scan. toast
    Hello Shadow_Kisuragi,
    Thank you for your support.
    However, it has not been updated successfully since then.
    Is it possible to solve forever?
    The development team is looking into what happened with this. I'll let you know once we've determined the issue.
    Should be good to go now ikemenzi!
  • ikemenziikemenzi3,375,440
    Posted on 25 March 20 at 02:29Permalink
    Shadow_Kisuragi said:
    Shadow_Kisuragi said:
    ikemenzi said:
    Shadow_Kisuragi said:
    Hello ikemenzi,
    This has now been resolved. 354 games added since the last scan. toast
    Hello Shadow_Kisuragi,
    Thank you for your support.
    However, it has not been updated successfully since then.
    Is it possible to solve forever?
    The development team is looking into what happened with this. I'll let you know once we've determined the issue.
    Should be good to go now ikemenzi!
    Thank you for quick support.
    But there is still a strange problem.

    https://my.playstation.com/profile/ikemenzi
    91900+ total trophies on official site.

    90400+ total trophies on this site.

    For some reason, this site could not sync vita games for 4 months.
  • ikemenziikemenzi3,375,440
    Posted on 25 March 20 at 06:11Permalink
    ikemenzi said:
    Shadow_Kisuragi said:
    Shadow_Kisuragi said:
    ikemenzi said:
    Shadow_Kisuragi said:
    Hello ikemenzi,
    This has now been resolved. 354 games added since the last scan. toast
    Hello Shadow_Kisuragi,
    Thank you for your support.
    However, it has not been updated successfully since then.
    Is it possible to solve forever?
    The development team is looking into what happened with this. I'll let you know once we've determined the issue.
    Should be good to go now ikemenzi!
    Thank you for quick support.
    But there is still a strange problem.

    https://my.playstation.com/profile/ikemenzi
    91900+ total trophies on official site.

    90400+ total trophies on this site.

    For some reason, this site could not sync vita games for 4 months.
    Solved in previous scan!
    Thank you so much.
  • Posted on 25 March 20 at 12:26Permalink
    It's because you broke Sony's API because you have too many games played, ikemenzi. laugh
    We had to make some changes to work around it, but it should be functioning now.
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