Bug Reports

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Malfunctioning Scanners

  • MurphirothMurphiroth471,913
    Posted on 10 August 18 at 01:34
    Thanks much!
  • Posted on 10 August 18 at 01:49
    Have 73 gamers in front of me - for hours now. Are the scanners off?
  • Removed Gamer

    Removed Gamer

    Posted on 10 August 18 at 02:35
    same for me been waiting all day
  • Posted on 10 August 18 at 04:24
    Have notified devs about the scanners being offline.
  • TrueTrophyTrueTrophy13,467
    Posted on 15 August 18 at 12:19
    We've done a load of work on the scanners and they are now working much more reliably!

    Pro accounts now get scanned every hour smile
  • Posted on 15 August 18 at 18:09
    TrueTrophy said:
    We've done a load of work on the scanners and they are now working much more reliably!

    Pro accounts now get scanned every hour smile
    Seem to be acting up a lil bit today. Stuck on being scanned for a while.
  • Posted on 15 August 18 at 21:36
    Should theoretically be okay right now, according to the Scanner Info.
  • Posted on 15 August 18 at 21:42
    Shadow_Kisuragi said:
    Should theoretically be okay right now, according to the Scanner Info.
    Yeah, seems to be good.
  • doomedtolivedoomedtolive193,757
    Posted on 26 September 18 at 10:21
    Ran two scans yesterday and nothing registered,
  • Posted on 26 September 18 at 13:30
    Should be good now.
  • michiliotuurmichiliotuur10,897,860
    Posted on 30 September 18 at 14:59
    Hi,

    One of the games I've earned trophies in hasn't been updated, league of evil PS4 US version. It shows 9 trophies won, but I already got the platinum over a week ago.
  • Posted on 30 September 18 at 15:17
    You should be good now. toast
  • Dragon__TreeDragon__Tree442,113
    Posted on 16 October 18 at 21:40
    My apologies if this isn't the correct thread but the scanner isn't picking up one particular trophy.
    Arun Boss in Tera isn't unlocking, earned yesterday at 8:30pm.
    Weird thing is, the scanner has picked up trophies I earned today but still missed the Tera one.
  • Posted on 16 October 18 at 21:48
    Fixed! toast
  • Posted on 18 October 18 at 00:19
    shock compute
    Panache! - Reincarnation!
  • Removed Gamer

    Removed Gamer

    Posted on 25 October 18 at 03:56
    Hi all, I completed enigmatis 3 today and although the game page shows me as having all trophies. My home page didn't register the completion. It's not on my complete game list and it's showing as 105% completed under "my game collection". Can someone advise if this is a scanner issue or a bug somewhere else.
    Put your hands behind your knees and get down on your head now!
  • GAMERJETGAMERJET577,067
    Posted on 25 October 18 at 04:09
    JoystiQz-_-z said:
    Hi all, I completed enigmatis 3 today and although the game page shows me as having all trophies. My home page didn't register the completion. It's not on my complete game list and it's showing as 105% completed under "my game collection". Can someone advise if this is a scanner issue or a bug somewhere else.
    Fixed.
    TT Administrator and Moderator - https://www.truetrophies.com/stafflist.aspx
  • Posted on 25 October 18 at 14:00
    cn_guide Maintenance
    Panache! - Reincarnation!
  • Removed Gamer

    Removed Gamer

    Posted on 25 October 18 at 18:26
    GAMERJET said:
    JoystiQz-_-z said:
    Hi all, I completed enigmatis 3 today and although the game page shows me as having all trophies. My home page didn't register the completion. It's not on my complete game list and it's showing as 105% completed under "my game collection". Can someone advise if this is a scanner issue or a bug somewhere else.
    Fixed.
    Thank you Gamerjet.
    Put your hands behind your knees and get down on your head now!
  • voyager49voyager491,065,204
    Posted on 08 December 18 at 21:35
    Looks like scanner 3 is having problems
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