Bug Reports - Archive

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PS5 games won't scan

  • Fixed
  • SolaceCreedSolaceCreed702,161
    Posted on 19 November 20 at 16:40
    I don't know if this is a bug or something wrong with the settings, but the PS5 trophies I unlock don't scan on to my profile.
    Trying to catch my 6year Xbox total in half the time on PS.
  • Posted on 19 November 20 at 17:43
    Looks like it's good now? Just looked and saw Astro scanned for you.
  • SolaceCreedSolaceCreed702,161
    Posted on 20 November 20 at 19:04
    Shadow_Kisuragi said:
    Looks like it's good now? Just looked and saw Astro scanned for you.
    Sorry forgot to reply to this, I think it's a glitch on Sony's end. It only scans me when I put the console to 'social profile', it don't matter to me if I'm visible so I've just left it on anyway.
    Trying to catch my 6year Xbox total in half the time on PS.
  • Posted on 20 November 20 at 19:33
    I also rescanned you when I saw your post on your feed earlier today. toast
  • ankeukankeuk865,181
    Posted on 21 November 20 at 05:50
    Same thing happening to me it seems, and I have my PSN profile as public as I can make it.
    Anyone finding the same or perhaps have a solution?
  • SolaceCreedSolaceCreed702,161
    Posted on 22 November 20 at 00:53
    ankeuk said:
    Same thing happening to me it seems, and I have my PSN profile as public as I can make it.
    Anyone finding the same or perhaps have a solution?
    Try using the actual social profile option in your settings by asking it to do it manually through there.
    If not maybe Shadow can rescan you and see if that kicks into life.


    Shadow_Kisuragi said:
    I also rescanned you when I saw your post on your feed earlier today. toast
    Ah, thanks.
    Trying to catch my 6year Xbox total in half the time on PS.
  • Posted on 22 November 20 at 13:49
    There was an outage for our scanners yesterday. They've been brought back up this morning.

    I would suggest that any future feedback on this go into the following dedicated thread, so we can more easily track the feedback: Why arent my trophies being scanned? - Find out here
  • Information
    Posted on 06 July 21 at 20:19
    This post was archived by BeardedScot86
This thread has been locked by Shadow_Kisuragi
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